Returns & Exchanges
At NAKEDCASHMERE, we want you to be completely satisfied with your luxury purchase. We offer returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is submitted, we will generate a prepaid shipping label for you to download and print instantly.
Package Your Items
Place the items in their original packaging, include the packing slip, and securely attach the prepaid label to the outside of the box.
Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing